Patient complaints are often seen as inappropriate or pointless, since no one will pay attention. So, you may be surprised to learn that patients today are being encouraged to voice their complaints, to help providers improve their care and their patients’ satisfaction. Patients’ concerns are becoming providers’ concerns.

After facing the potential financial burden of his own medical bills, cancer survivor David Mitchell founded Patients for Affordable Drugs, a nonprofit organization aimed to control the cost of drugs and make them affordable for patients with cancer.

A new survey of patients with breast or ovarian cancer showed that hair loss is among the most-dreaded side effects for patients undergoing cancer treatment.